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What You Need to Know Before You Start

Access to baji123 depends on your local law and whether your region is eligible — we want that to be clear before you open an account.

Jurisdiction-dependent accessAccount eligibility rulesUser rights and obligationsDispute resolution pathbKash, Nagad, Rocket transaction terms
baji123 What You Need to Know Before You Start
ACCOUNT AND DATA STANDARDS

How We Handle Your Data and Account Security

Account security and data handling are not afterthoughts here. When you register, the details you provide go through a verification step before your account is fully active — this applies to wallet-linked accounts using bKash, Nagad, or Rocket as much as to bank-linked ones. We hold only the data needed to operate your account and meet any applicable legal obligations. You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where no legal retention obligation prevents it.

Data Retention

We keep account data for as long as legally required or as long as your account remains active. Once closed and any obligations met, data is deleted according to our retention schedule.

Cookie Policy

Cookies on baji123 are used for session management and fraud detection, not for third-party ad targeting. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately so we can freeze the account while you regain control.

Data Access Requests

To request a copy of your data, a correction, or a deletion, contact us via email with your account ID. We aim to respond within the timeframe required under applicable law.

LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about your account eligibility, a dispute over a transaction, or a request related to your personal data, our support team handles those through the channels below. For account-specific queries — including bKash, Nagad, or Rocket transaction disputes — have your account reference and transaction ID ready before you contact us. That speeds up the review significantly.

Live Chat Available directly from the platform. Use this for account eligibility questions, transaction disputes involving bKash, Nagad or Rocket, and terms clarifications.
Email Support Send policy, data access, or formal dispute requests by email. Include your account ID and the specific legal matter so we can route it to the right team.
Help Centre The Help Centre covers account verification steps, jurisdiction eligibility checks, and the appeals process for suspended accounts — all in one place.

Common Legal Questions About Your Account

These are the questions we get most often on account eligibility, data rights, transaction disputes, and how our terms apply to users in Bangladesh. If your question is not here, live chat or email support can give you a direct answer based on your specific account situation.

Access depends on your local law and eligible region. We do not confirm that the platform is lawful everywhere in Bangladesh — you must verify this yourself before registering.

Ineligible accounts are reviewed individually. A bKash payment completing does not confirm eligibility. Contact support with your transaction ID for the applicable review process.

Send a data access request by email with your account ID. We will respond within the timeframe required by applicable law and provide the data in a readable format.

Yes, where no legal retention obligation prevents it. Submit a deletion request by email. Some data may be retained if required under financial regulation or dispute resolution rules.

The version published on this page at the time of your session applies. We update terms when policies change, so check this page before starting a new session if you have concerns.

Raise a dispute via live chat or email with your transaction reference. The review follows the process in our terms — informal messages on other channels do not constitute a formal dispute submission.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.