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How baji123 Handles Your Personal Information

When you open an account on baji123 and fund it through bKash, Nagad or Rocket, you share personal and financial information with us.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device data clarityJurisdiction-dependent eligibility
baji123 How baji123 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data do not need to wait. Our support team handles privacy requests — data access, correction, deletion and opt-out — through the channels below. When you contact us about a privacy matter, have your registered phone number or account ID ready so we can verify your identity before actioning any change to your data.

Live Chat Open the chat window in your account dashboard. State your request clearly — data access, correction or deletion — and our team will respond directly.
Email Support Send your privacy request to our support email address. Include your registered bKash, Nagad or Rocket number so we can locate your account quickly.
Account Help Centre The Help Centre inside your account has a dedicated privacy request form. Fill it in, submit, and you will receive a confirmation with a reference number.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply technical and organisational measures to keep your account information secure. Payment data from bKash, Nagad and Rocket transactions is encrypted in transit and at rest. Access to personal records is restricted to staff with a direct operational need. Here is what that looks like in practice across four key areas.

Payment Data Security Your bKash, Nagad and Rocket wallet details are encrypted using SSL when transmitted. We store only the reference data needed to reconcile your deposit — never your full PIN.
Cookie and Device Data We use session cookies to keep you logged in and analytics cookies to improve navigation. You can manage cookie preferences through your browser settings at any time.
Data Retention and Deletion Active account data is held while your account is open. If you close your account, we retain records only as required by applicable obligations, then delete or anonymise them.
Your Right to Request Changes You can request a copy of the data we hold, ask us to correct inaccuracies, or request deletion. Submit through live chat or the Help Centre form with your account ID.

Common Questions About Your Privacy on baji123

These are the privacy questions we hear most from account holders in Bangladesh. If yours is not here, contact us directly through live chat or the Help Centre form.

We collect your name, phone number, email and payment method details — your bKash, Nagad or Rocket number — along with device identifiers and session logs used to secure your account.

No. Your wallet number is used only to verify and reconcile your deposit. We do not share it with third-party marketing services or unrelated external parties.

Contact us via live chat or submit a request through the Help Centre form in your account. Include your registered phone number. We will verify your identity and respond within a reasonable period.

Yes. Submit a deletion request through live chat or the Help Centre. We will remove data not subject to legal retention obligations. Some records must be kept under applicable rules before deletion.

We use session cookies for login and analytics cookies to understand navigation patterns. You can adjust or block non-essential cookies through your browser settings without affecting your ability to log in.

Access and eligibility depend on your local law and the regions baji123 supports. You are responsible for confirming that using the platform is permitted under the laws that apply in your location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.